01 / COLLISION REPAIR
The road back
starts with care.
After an accident, start with people who will listen. Castro Collision is your family-owned destination for a conversation about auto body damage on West Broad Street.
Discuss your vehicleFamily owned · West Broad Street · Columbus, Ohio
LET’S TAKE A CLOSER LOOK
A clear look at the damage.
A practical next step.
What you can see is only part of the picture. A damaged panel, bumper, or front end may need a closer inspection before the scope of a repair is clear.
Call the shop with your vehicle’s year, make, model, and a description of what happened. We’ll discuss assessment and availability so you know how to get started.
Specialized repairs, vehicle-specific procedures, and availability are confirmed during assessment.
Accident damage
Talk through visible damage and arrange an assessment of the repair required.
Body panels & bumpers
Discuss damaged exterior panels, fit, finish, and repair or replacement options.
Insurance or customer-paid repairs
Let us know how you plan to handle the repair so the conversation starts in the right place.
How do I get an estimate?
Call (614) 374-3138 to arrange a time to discuss your vehicle. Have the year, make, model, and a description of the damage ready. An in-person inspection may be needed to understand the full repair.
Can I talk to you about an insurance repair?
Yes. Call with your insurer’s name and claim number, if available. We can discuss the vehicle and next steps. Your insurer determines coverage and claim approvals; confirm your deductible and any rental benefits directly with them.
What should I bring to the shop?
Bring your vehicle details, contact information, keys, and any estimate or claim documents you already have. If you are unsure whether the vehicle can be driven safely, discuss transportation before bringing it in.
How long will my repair take?
Timing depends on the damage, parts availability, the repair plan, and any insurance approvals. Ask for an expected schedule after the vehicle is assessed rather than relying on a one-size-fits-all promise.